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              • Changes to the System for When Paid Content Is Purchased for the First Time in Platform Stores

                In mid-October, we will be making the following changes to specifications for when paid content is purchased for the first time, these specifications are currently implemented only in the Steam and Epic Games versions as a fraud prevention measure. Some of these changes will also apply to the Xbox One and Windows 10 versions.

                Announcements

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                2021-09-09

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              • Troubleshooting Steps for Instances Where the Windows 10 Version Does Not Update

                We have confirmed an issue where NGS updates do no start in the Microsoft Store and therefore players are unable to log into the game.

                Announcements

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                2021-09-08

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              • Countermeasures against Malicious Behavior in the Communication Functions

                We will implement the following changes in mid-October 2021 as part of our efforts to prevent malicious behavior in the various communication functions.

                Announcements

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                2021-09-08

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              • Campaign: Help from your friends! (UPDATED SEPTEMBER 8, 2021 (PDT))

                Celebrate the release of Sonic Colors Ultimate by adding players to your Friends List in PSO2:NGS to win rewards! Check out this article for more details!

                Events & Campaigns

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                2021-09-08

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              • Campaign: Join an Alliance! (UPDATED SEPTEMBER 8, 2021 (PDT))

                Those friends you added from earlier in the event would make excellent Alliance members! Join an Alliance with them and receive some goodies for free!

                Events & Campaigns

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                2021-09-08

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              • Campaign: It’s Party Time! (UPDATED SEPTEMBER 8, 2021 (PDT))

                We’re celebrating the release of Sonic Colors Ultimate, and it’s time to party! Check out this article to find out what you need to do to earn your STP: Sonic & Amy – Congrats Stamp!

                Events & Campaigns

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                2021-09-08

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              • Sonic Collaboration Event! (UPDATED SEPTEMBER 8, 2021 (PDT))

                Get a load of this! In celebration of the release of Sonic Colors Ultimate, we’ve got a panoply of PSO2:NGS campaigns for you!

                Events & Campaigns

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                2021-09-08

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              • NGS Personal Shop Access Adjustment (UPDATED SEPTEMBER 8, 2021 (PDT))

                As a fraud prevention measure, after the scheduled maintenance on August 3, 2021 (Wed), the Personal Shop in NGS will only become accessible after the player completes the main task, “Aina’s Resolve”.

                Announcements

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                2021-09-08

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              • September 8 End of Scheduled Maintenance Announcement

                The Scheduled Maintenance started on September 7 7:00 PM (PDT) has ended at September 8 1:00 AM (PDT). Please check here for more details about the update.

                Maintenance

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                2021-09-08

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              • Booster Effects for Increasing Earned Seasonal Points Sometimes Not Properly Applied (UPDATED September 8, 2021 (PDT))

                We have confirmed a bug where when the Booster Autumn S points +100% is in use, the earned seasonal points aren’t increased properly, even if the player defeats an enemy with two names, such as a Veteran.

                Announcements

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                2021-09-08

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