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FREQUENTLY ASKED QUESTIONS

Q

How can I install the game on Windows?

A

You can install the game by following the steps below:


  1. Ensure the following requirements are met:
      - OS: Windows10 Version 18362.0 and higher (64-bit) or Windows 11 (64bit)
    - CPU: Intel ® Core™ i3-4150 or better (Must support AVX)
      - Memory: 8 GB or greater
    - Hard Drive Free Space: 103GB or Greater (NTFS file system)
      - Monitor Resolution: 1280x720 pixels or greater
      - Graphics Card:NVIDIA GeForce® GT430AMD Radeon™ HD5570 graphics cards equivalent or better
      - Sound Card: DirectX compatible sound card (DirectX 9.0c or above)
      - Direct X: DirectX 11 or higher
      - A High Speed Broadband Internet connection (DSL, Cable, FiOS, etc.) is available.
    - Device: Only XInput controllers are supported 
  2. If you are playing Phantasy Star Online 2 on Windows, access the Microsoft Store on your PC and make sure your Xbox Live Account is logged in. If you do not have one, you can create a Microsoft Xbox Live Account here.
  3. Enter “PSO2” in the Microsoft Store search bar and select “Phantasy Star Online2 New Genesis” from the search results and download the client.
  4. Once the download is completed, please allow the client some time to install.
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